Latest from Business Times
Business Times
14 minutes ago
- Business
- Business Times
Finance ministry says SRS withdrawal process ‘can be improved', will work with banks on this
[SINGAPORE] The government will work with Supplementary Retirement Scheme (SRS) bank operators to smoothen account holders' process of withdrawing funds from their account. The response comes shortly after The Straits Times published a forum letter on Monday (Jun 16) by account holder Francis Yeoh, who described the current process as inconvenient, as it requires an individual to be physically present at a bank. The SRS is a voluntary scheme that was created to complement the Central Provident Fund (CPF) to help Singaporeans save more for their retirement by allowing them to contribute up to a maximum of S$15,300 into accounts operated by DBS, OCBC and UOB. In late 2024, a proposed framework aimed at expanding and streamlining the SRS was shelved after the three local banks withdrew their joint application. This prompted the Competition and Consumer Commission of Singapore to halt a review it was to undertake on the framework, which sought to improve access to SRS products and boost competition among providers. Unlike withdrawals, contributions to SRS, which are eligible for tax relief, can be processed digitally. In his letter, Yeoh noted that the process of requiring individuals to be physically present at a bank to withdraw funds from their SRS accounts was time-consuming, and described the process as 'surprisingly outdated and frustrating' – particularly given that CPF withdrawals can already be done online. BT in your inbox Start and end each day with the latest news stories and analyses delivered straight to your inbox. Sign Up Sign Up He added that this seems 'misaligned with Singapore's push for digitalisation'. 'As our population ages, more retirees will seek access to their SRS funds,' said Yeoh. 'Requiring them to queue for hours to manage their retirement savings is inefficient, inconvenient and, frankly, unnecessary.' He added that he hopes the banks and the authorities can review this process. In response to Yeoh's letter, the Ministry of Finance's director of communications and engagement, Farah Abdul Rahim, acknowledged on Friday that the current withdrawal process 'can be improved for greater convenience'. She said, however, that the current process of requiring account holders to be physically present at a bank when making a withdrawal enables SRS operators to give customised advice to the individual. 'This helps ensure that members are aware of their eligibility for tax concessions and/or penalties, if any, relating to the nature of their intended transaction.' The Business Times has sought a comment from the Association of Banks in Singapore, of which the three local banks are members. Financial advisers told BT that the feedback was valid, and highlighted the need for more flexible withdrawal options. Dr Ben Fok, chief executive of Bill Morrisons Capital, noted that since both CPF and SRS are designed to provide retirement income, their withdrawal processes should be aligned to promote clarity and ease of use. He added that integrating both schemes into a single digital interface could help reduce confusion and ensure they work more seamlessly together – minimising the need for physical visits and improving overall user experience. 'This approach would support retirees in managing their retirement funds more efficiently, offering a seamless and convenient way to access their savings,' he said. Christopher Tan, group chief executive of Providend, suggested that banks offer three tiers of access to cater to varying user preferences. The first would be a fully digital option, through which account holders can use the bank's mobile application or an online portal to transfer funds from their SRS account into their preferred bank account. A second option could involve submitting a physical application form, with the funds either sent by cheque or credited directly. The third option is for those who are less digitally inclined or prefer face-to-face service. For them, visiting a bank branch should remain an option.
Business Times
14 minutes ago
- Business
- Business Times
Malaysia court discharges ex-PM Najib from one of his 1MDB cases
[KUALA LUMPUR] Former Malaysian prime minister Najib Razak succeeded in setting aside another one of his court cases involving troubled state fund 1MDB, in a rare victory for the jailed politician. The Kuala Lumpur High Court on Friday (Jun 20) granted Najib a discharge, a reprieve that doesn't amount to an acquittal, on three counts of money laundering breaches related to SRC International, a former unit of 1Malaysia Development Bhd (1MDB). A discharge is a ruling that leaves room for the prosecution to lay the same charges in the future. High Court Judge K Muniandy ruled that the case had been long delayed as the deputy public prosecutor was not prepared for the trial. The most appropriate way forward was to discharge the accused without granting him an acquittal, he told the court. 'Once the accused is charged in court, the charge cannot be hanging over its head for an indeterminate or indefinite period,' Muniandy said. 'That would be harsh and illegal.' This follows a decision in March 2023 to free him from another 1MDB-linked charge. Najib will still remain in prison over a separate corruption conviction linked to the state fund. His jail term was cut by half to six years due to royal intervention last year, sparking criticism against Prime Minister Anwar Ibrahim's government. Najib had applied in 2023 to set aside the money laundering charges, which was first brought against him in 2019, and make up one of multiple trials he faces in relation to 1MDB. The state fund took shape under his time as prime minister and became the focus of a scandal that spawned probes in Asia, the US and Europe. He has maintained his innocence. Anwar rose to power in November 2022 on an anti-graft drive, and officials have since discharged a key ally, Deputy Prime Minister Ahmad Zahid Hamidi – Najib's party colleague – from a criminal case, while conducting probes on Anwar's political rivals. The current premier has denied interfering in the decisions. BLOOMBERG
Business Times
17 minutes ago
- Business
- Business Times
HSBC names new Head of Wealth and Premier Solutions for Singapore
[SINGAPORE] HSBC announced on Friday (Jun 20) that it has appointed Ishan Sarkar as the bank's new head of wealth and premier solutions (WPS). He will be based in Singapore and assume the new role on Jul 1. Sarkar will report to Ashmita Acharya, head of international wealth and premier banking at HSBC Singapore, and Stefan Lecher, head of WPS Asia for HSBC. Sarkar will drive wealth strategy for Singapore as head of WPS, which includes developing and managing a full suite of wealth products, platforms and customer journeys across all client segments, ranging from premier to ultra-high net worth individuals. He has been with the financial services company for over six years, and most recently headed Capital Markets for HSBC Private Bank and Wealth in South-east Asia. Through his career, Sarkar has 20 years of product experience from investments and sales roles across global financial institutions such as Citi and UBS. Lecher said: 'The demand for world-class innovative wealth management solutions and timely market insights is growing stronger than ever in Singapore.' 'In his new role, Ishan will steer the team in Singapore to leverage our global network and deliver our investment and advisory solutions at pace for our clients to manage, grow and preserve their wealth,' he added.
Business Times
17 minutes ago
- Business
- Business Times
Slow rate hikes could cause wage-price spiral, Bank of Japan paper says
[TOKYO] Hiking interest rates only gradually as raw material costs rise could heighten the risk of an upward spiral in wages and consumer prices, the Bank of Japan said in a research paper released this week. The paper's publication on Thursday comes as the central bank faces an increasingly complicated policy environment, with inflation at a more than two-year high and US tariffs fanning economic uncertainty. While the staff papers do not represent the BOJ's official view on monetary policy, they provide hints on key topics of attention within the central bank in setting interest rates. The BOJ staff paper, using data from 2002 to 2024, analysed trends in Japan and Europe - which both rely heavily on imported commodities - to study the extent to which rising material costs led to second-round effects on inflation. In Japan, the pass-through of prices from rising raw materials was more moderate than in Europe, the paper said. The second-round effects were moderate but sustained in both Japan and Europe, it said. BT in your inbox Start and end each day with the latest news stories and analyses delivered straight to your inbox. Sign Up Sign Up 'Both in Japan and Europe, the initial effects of high raw material costs were the main cause of inflationary trends since 2020. The second-round effects may have heightened the sustainability of price rises,' the paper said. Central banks typically raise interest rates to avoid second-round effects on inflation, or a state in which initial price shocks like higher energy costs trigger a spiral of rising wages and inflation that could lead to a broad-based, persistent inflationary environment. A closer look at Japan's data suggested the BOJ's slow pace of interest rate hikes could be enhancing the second-round effects on inflation, the paper said. Structural changes in Japan's labour market could also be making wages less rigid - or more likely to move flexibly reflecting a tight job market - and enhancing the second-round effects on inflation than in the past, the paper said. The analysis comes amid heightening attention within the BOJ board on how persistent rises in food and raw material costs could affect underlying inflation, and households' perception of future price moves. While uncertainty over US tariff policy has put the BOJ on hold in raising interest rates, Governor Kazuo Ueda has signaled the bank's resolve to keep pushing up borrowing costs if Japan stays on course to durably hit the bank's 2 per cent inflation target. Japan's core inflation hit a more than two-year high in May and exceeded the central bank's 2 per cent target for well over three years, keeping it under pressure to resume rate hikes despite economic headwinds from US tariffs. REUTERS
Business Times
29 minutes ago
- Business
- Business Times
Singapore's banking hub has a busy corner where cash is still king
[SINGAPORE] In the heart of Singapore, a financial hub where billions of dollars zip around the world over computer screens in nanoseconds, there's a crowded building where cash still reigns. Six days a week, hundreds of people line up in a rundown mall abutting Raffles Place square to buy and sell hard currency at one of around 30 money changer stalls. All manner of notes can be had in minutes: Singapore dollars for British pounds? Coming right up. Indonesian rupiah for Vietnamese dong? Icelandic krona? Maldivian rufiyaa? No problem. Some 150 currencies are available. 'Cash will remain forever,' said Abdul Haleem, 65, a veteran of the industry whose kiosk sits at the entrance to the narrow, three-storey plaza called The Arcade. The towering offices of global banking giants JPMorgan Chase & Co and Bank of China are just steps away. The number of licensed money changers in Singapore dropped during the Covid-19 pandemic when many people were unable to travel and retail shops struggled to pay rent. But there are close to 250 physical stalls still operating, and new ones continue to spring up across the city-state. That's even though multi-currency payment apps such as YouTrip, Wise and Revolut have grown in popularity. A NEWSLETTER FOR YOU Friday, 8.30 am Asean Business Business insights centering on South-east Asia's fast-growing economies. Sign Up Sign Up To understand how so many cash dealers can survive the digital age, you need to know a bit about Singapore's place in the world. While it's now among the richest countries – where financial titans from UBS Group to BlackRock manage more than US$4 trillion, and billionaires including James Dyson, Ray Dalio and Sergey Brin have set up family offices – Singapore remains a shipping and transit hub at its core. Hundreds of vessels anchor in Singapore's harbour each day, many waiting to load and unload cargo at one of the world's busiest maritime ports. For decades, that's made Raffles Place a prime location for money changers, just a few blocks from where the Singapore River empties into the Singapore Strait. Many sailors need to swap cash from their previous locations, and change money for their next destination. 'They get off the boat and come right here,' said Haleem, whose uncle Abdul Gaffoor, now 99, started City Money Changers on the Arcade's ground floor in 1980. Old-world relic Many office workers also come in search of the best exchange rates, which are often better than what banks offer. It's an old-world relic resisting the bits and bytes revolution. Mobile phones and tablets have replaced newspapers, while emails and social media have supplanted faxes and letters. Now digital payments are coming for the ancient culture of coins and paper notes. Mohamed Rafik, 55, a partner at Arcade Money Changers, a stall opposite Haleem's, remains optimistic. His evidence is that there are new licensees entering the industry who wouldn't do it if they couldn't make a living. 'Money changers won't go out of business,' said Rafik, while handling cash and paper receipts on a busy afternoon. Digital payment wallets may seem attractive now, but the companies also have overheads and may try to increase rates in the long run, he predicted. Right now, a thriving tourism industry is driving demand during the summer school holidays. Singapore is close to regional holiday hotspots like Phuket, Bali and Vietnam's Ha Long Bay, where cash is still needed to pay for food at street stalls or small restaurants, or to offer tips. Travellers with cash also avoid the higher exchange rates and foreign transaction fees imposed by many credit cards. Life lesson For Christina Ng, a teacher in her 40s who came to Haleem's stall for South Korean won, cash gives a sense of security while traveling. Paying with notes and coins is also a lesson for her three children. 'I want them to learn how to use the cash and do the transaction, so they need to see the physical money,' she said. 'We don't want them to just tap, tap, tap without actually knowing what they're spending on.' The money changers are good leading indicators of travel trends. Whereas demand used to be strongest for US dollars and Malaysian ringgit, the Japanese yen is now most sought-after, along with Korean won and Taiwanese dollars, Haleem said. A record number of tourists have flocked to Japan to visit historic sites, dine on sushi and take advantage of the weakened currency. At the Arcade, the money changers carve out an existence on the fringes of the multi-trillion dollar global foreign-exchange market. Customers throng the narrow passages to scrutinise buy and sell rates at tightly packed stalls, which are required to post rates on electronic screens. Frugality gives them an edge against the financial institutions that occupy the opulent towers surrounding Raffles Place, according to Rafik at Arcade Money Changers. The changers will survive even if digital platforms cut their margins to zero to gain market share, he said. Congregating in one location attracts more customers, but it also pares margins to the bone. Foreign currency bought at a commercial bank can cost 1 per cent to 4 per cent or more once you factor in a poorer exchange rate and transaction fees. At City Money Changers, it's a high-volume, low-margin business where Haleem typically makes fractions of a penny on the dollar in a swap. 'Everybody wants to see the best price so they will shop around,' he said, while taking a break from his tiny kiosk. On Thursday (Jun 19) afternoon, Haleem's stall was selling the greenback at S$1.2900, versus the S$1.2972 offered by Singapore's largest bank DBS on its retail app. The cash exchange rate wasn't as favourable as YouTrip's rate of S$1.2877 per US dollar. With all this cash on hand -– some changers can turn over as much as S$500,000 a day, he says – you would expect to see armed guards all over the plaza. Instead, the stallholders rely on security cameras – there are some 90,000 across the city – to monitor activity. The dealers are the eyes and ears for each other, on the alert for any suspicious customers. Regulators have scrutinised the industry in the past, concerned about the potential for money laundering. In 2016, the Monetary Authority of Singapore (MAS) cited a Raffles Place currency changer, along with other banks, for their roles in the scandal at 1MDB, the Malaysian sovereign wealth fund. The probe revealed inadequate risk management practices at the changer, and failure to identify the beneficial owners of funds. Money changers are now required to conduct customer due diligence measures for cash transactions exceeding S$5,000, or for those topping S$20,000 where the money is funded from an identifiable source like a bank account. That includes verifying customers' identities and keeping proper transaction records. The industry poses a 'moderate level' of money laundering threats due to its cash-intensive nature, said a spokesperson for the MAS, the country's financial regulator. Haleem, who's been at this trade for 40 years, concedes that the future isn't all bright for his industry. Business is about half that of pre-Covid levels, and the increased competition is eroding margins, while wild currency swings can leave him sitting on devalued cash overnight. He predicts the trend toward digital payments is only going to accelerate. 'It will become worse and worse,' he said, though he thinks there will always be a little room in people's wallets for cold hard cash. One floor up at Crown Exchange, Thamim A K, a money changer in his 60s, is more sanguine. Sitting in a backroom surrounded by wads of South Korean won and Indonesian rupiah, he says his 40 years of trading, with all its ups and downs, gives him hope for the future. 'I've seen everything, all the currencies, fluctuations,' he said. 'The bank notes business is still there. It's growing, in fact. It's fighting with digital.' BLOOMBERG
